📦 Shipping Policy

At Dark Drip Roastery, we want your coffee experience to be exceptional from bean to doorstep. This Shipping Policy explains how we deliver your orders, what to expect, and how delivery works.

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🛒 Order Processing

• All orders are processed within 1–2 business days after purchase (excluding weekends and holidays).
• Orders are packed with care to ensure freshness and safe delivery.

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🚚 Delivery Within the UAE

We deliver across all Emirates of the United Arab Emirates:

Standard Delivery

• Delivery typically takes 1–3 business days after processing.

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🌍 International Shipping

• International shipping may be available to selected countries.
• Delivery time, customs, duties, and taxes for international orders are the responsibility of the customer and vary by destination.

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📍 Shipping Partners

• We work with reliable third-party couriers to ensure your coffee arrives safely and on time.

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📬 Order Tracking

• Once your order is shipped, you’ll receive a confirmation email with tracking information so you can follow your delivery every step of the way.

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❗Delivery Issues

If your order is delayed or lost in transit:

• Please contact our support team with your order number.
• We’ll assist you in tracking your package and resolving any delivery issues.

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🛠 Important Notes

• Please ensure your shipping address and contact details are correct at checkout to avoid delivery delays.
• We are not responsible for delays caused by customs, local postal services, or events outside our control.